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BIZCUE BUSINESS CONSULTANTS |
We Provide Link
Between Business and Customers
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Several
reports show that more than 70% of Fortune 500 companies are outsourcing
some of their business services and activities. The advantage of
outsourcing is that it enables small and large organization to focus
attention more on their core businesses because outsourcing partners do
peripheral day-to-day operations for nominal charges. Outsourcing is
also a great source for increasing corporate savings. It is said that
outsourcing can save around 15-30% of the cost
Facts demonstrate that
the outsourcing of customer service or/and sales to developing
countries is growing at a fast rate. A
professional outsource partner can give your company customer care that
is superior in terms of cost, control and quality.
Many companies
find it very profitable to operate their customer service and sales team from other
countries than their own as it drastically abates the costs. Thus they are either
establishing their
own call centers
or
hiring
services
from the existing calling centers in
developing countries such as Pakistan, India, Bangladesh, Philippine
etc. We are operating in South Asia and can set-up your own call center
in any South Asian countries.
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Advantages of Having your own Call Center |
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Establishing your own call center in Pakistan will
reduce your cost because American and European labor laws will not
apply.
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You can provide 7x24x365 days customer service less
than the cost that incurs in North America and Europe.
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You can offer outsourcing customer and
telemarketing services to small and medium size companies in your home
and other countries, which will generate extra revenue for your
corporate.
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If you do not want to establish your own calling
center, the other economical option is that you
run campaign from our own existing call center that is located in
Lahore, Pakistan. Our International Call Centers provide
reliable and cost-effective inbound and outbound outsourcing
solutions for a variety of industries for customers. Inbound
Services
include customer information services, technical support for IT
products and platforms, information desk services, customer
acquisition, retention and loyalty programs, E-business support and
other related services. Outbound services include
telemarketing, Outsourcing sales teams for consumer and corporate
marketing, customer Service Audit and other services as required by
customers. Purveyors of services charge nominal fee per month
for taking all load of your customer service. If you do not want to establish your own calling
center, the other economical option is that you
run campaign from our own existing call center that is located in
Lahore, Pakistan. Our International Call Centers provide
reliable and cost-effective inbound and outbound outsourcing
solutions for a variety of industries for customers. Inbound
Services
include customer information services, technical support for IT
products and platforms, information desk services, customer
acquisition, retention and loyalty programs, E-business support and
other related services. Outbound services include
telemarketing, Outsourcing sales teams for consumer and corporate
marketing, customer Service Audit and other services as required by
customers. Purveyors of services charge nominal fee per month
for taking all load of your customer service.
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Advantages of Hiring outsourcing Customer Service |
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Costs of having own
infrastructure including space, technology and workers for providing
customer service via phone are enormous and outsourcing is a way to
reduce such costs.
Cost of customer service
recruitment, training, background checks and other human resources are
very high, especially considering high turnover of workers in the
field. Outsourcing release you form this burden.
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An outsource partner
whose only business is customer care can more efficiently allocate
infrastructure and human resources to ensure quality customer care that
meet demands of your business. Upon your request, customer service
representatives can be available 24x7x365.
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We as your partner closely with
your firm to define key objectives and long term strategic plans to
make sure that Customer Service Representatives, Sales Representatives
and Technical Support Representatives understand your mission and
corporate philosophy.
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